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	<title>Comments on: Commercial CRM has Missed the Boat</title>
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	<link>http://blog.dataforcecrm.com/2008/07/24/crm-essentials/</link>
	<description>Build Sales Teams, Strengthen Customer Relationships and Boost Sales Profits w/ Sales Force Automation &#38; Sales Training</description>
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		<title>By: Craig Klein</title>
		<link>http://blog.dataforcecrm.com/2008/07/24/crm-essentials/#comment-167</link>
		<dc:creator>Craig Klein</dc:creator>
		<pubDate>Fri, 25 Jul 2008 13:17:49 +0000</pubDate>
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		<description>Great article!  In my experience, its as much about the people as it is the technology.  Customizing the CRM so that the end user sees it as the perfect &quot;call sheet&quot; or &quot;lead sheet&quot; for each prospect increases adoption significantly.</description>
		<content:encoded><![CDATA[<p>Great article!  In my experience, its as much about the people as it is the technology.  Customizing the CRM so that the end user sees it as the perfect &#8220;call sheet&#8221; or &#8220;lead sheet&#8221; for each prospect increases adoption significantly.</p>
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